re: Canada Post strike, update: WE'RE STILL SHIPPING w/ alternative carriers! click here for more information

Shipping & Returns

Shipping

Play de Record will take care of any shipping charges if the customer receives the wrong item or the item is broken upon receipt.

Returns

The customer is responsible for shipping charges if the item ordered was the wrong one or wishes to exchange it for something else. 

*Monday, December 9th, 2024
Update: in regard to the on-going Canada Post strike, we will be shipping orders with alternative couriers and services.

GTA: Trexity for same day delivery

outside of GTA within Canada: ChitChat Select for 2-10 days delivery *Exlcuding rural areas and PO Boxes

International: ChitChat depends on the region

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